Sunday, October 24, 2010

awesome service!

so i posted last sunday...and then i emailed the lady back about my lunchbox -- and thursday i had a brand new lunchbox waiting when i got home from work!!! cosmoda has wonderful service (just go through the email address listed, not the contact form)...what a wonderful experience!!

Sunday, October 17, 2010

Good & Bad....

Customer service that is!!!

I have had a string of very pleasant customer service lately...

1) a lost scissor tip cover was replaced for free (Tonic Studios)
2) a replacement part & detailed instructions (with photos) was sent when my Bind-it-All broke
3) I have been able to make no questions asked returns to Target & Lane Bryant for torn clothing items
4) I have been promised a replacement lunch box (less than a year old) -- I hope this pans out because they seem to be quality products...I will keep you posted!!

for close to a year I have been emailing with October Afternoon (a company that makes totally adorable scrapbook products)...I had an issue with some stickers, so I emailed them and was told I would be receiving a replacement product...after 3 months I emailed again and was told they did not have my address (which they did) I emailed them back right away...another 3 months later when I still had heard nothing, I emailed again and have yet to receive a reply to the email (to the address on their website)...that was in July! I just emailed them back to register my disappointment in their customer relations...


Tuesday, October 12, 2010

Tuesday's Top Ten

I thought I would try something different this blog post...inspired by my friend Lauren, I am going to post some of the great things that have happened today (or at least recently, lol)

1. celebrating the life and death of an 86 year-old man at my church -- always friendly and wonderful to everyone

2. having every single student get a good grade on their last spelling test (78%-100%)

3. the miners in Chile are coming to the surface! woo!!

4. listening to 4 year-old children tell me about their Halloween costumes (every week, a 15 minute discussion at the start of Sunday school)

5. getting last week's spelling sentences all graded before collecting this week's!

6. getting back into reading -- since Saturday I have read 3 books and started a 4th

7. finding my zebra print shoes under the bed :)

8. finishing the majority of my "to do" list this past weekend -- including finishing all of the laundry on Saturday!!

9. having Halloween candy in the house for quick chocolate fixes

10. having 2 brand new scrapbook kits that have arrived in the past few days -- I can hardly wait for the chance to scrap this weekend!!!

Tuesday, October 05, 2010

crazy days!

i began my intensive today...for those of you unfamiliar with the student teaching process (or the way webster words thing), my intensive is when the room is ALL MINE! a scary prospect, but i was very pleased with how today went...

other than student teaching, not a lot else is happening...i need to make some cards & get working on a swap package...that is it...

life is crazy.

life is exhausting.

life is good!

toodles :)